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Sessions Catalog

820 Workforce Central: Update from T-Mobile: Timekeeping and Labor Best Practices for a Successful Workforce Management Strategy

  • Megan Weed, T-Mobile,
  • Courtney Peterson, T-Mobile

Last year, T-Mobile gave us insight into its workforce management journey. They’re joining us again this year to provide an update on new strategies and lessons learned along the way. Hear how T-Mobile combines timekeeping and labor best practices into a cohesive workforce management experience.

  • Date:Monday, November 5
  • Time:1:45 PM - 2:10 PM
  • Location:Pinyon 3, West Level 1
  • Session Type:Case Study
  • Room:Pinyon 3, West Level 1
  • Recommended Track:Workforce Central: Performance and Configuration, Workforce Central: Front-end Usability
  • Session Duration:25 minute
  • Learner Outcome 1:Review T-Mobile’s analysis and recommendations on staffing, scheduling and labor management
  • Learner Outcome 2:Learn how T-Mobile measures schedule effectiveness
  • Learner Outcome 3:Understand T-Mobile’s use of a timekeeping index to promote a holistic approach in timekeeping management, driving visibility of employee behavior with respect to overtime, punching, and actual hours worked
  • Industry:All Industries, Hospitality, Retail
  • Audience:All Customers
  • Prerequisites:No
Megan Weed
Courtney Peterson

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