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Sessions Catalog

901 Analysis of the Global Retail Absence Survey: The 3 Golden Rules in Retail

  • Neil Pickering, Kronos,
  • Rob Morris, The Co-operative Group Limited,
  • Ryan Leatham, Kronos

In a recent global survey conducted by The Kronos Workforce Institute, we uncovered the corrosive effects of unplanned employee absence on retail operations. Hear results from the survey and analysis into the various strategies retailers an adopt to combat unplanned absences, address under/over-staffing problem and build staffing models that align effectively with the needs of customers, business and employees. With rising costs and competitors shrinking margin, managing absence effectively could represent the last easy money for retailers.

  • Date:Tuesday, November 6
  • Time:8:45 AM - 9:45 AM
  • Location:Pinyon 1, West Level 1
  • Session Type:Panel
  • Room:Pinyon 1, West Level 1
  • Recommended Track:HR Administration and Management, Workforce Central: Performance and Configuration, Payroll Administration and Management, Workforce Central: Front-end Usability
  • Session Duration:60 minute
  • Learner Outcome 1:Review global absence survey data and key takeaways
  • Learner Outcome 2:Discover the three golden rules of absence management in retail
  • Learner Outcome 3:Understand the impact of absenteeism on company culture, productivity and turnover
  • Learner Outcome 4:Learn strategies to reduce the burden of unplanned absences and build operating models to improve employee engagement and store revenue potential
  • Industry:Hospitality, Retail
  • Audience:All Customers
  • Prerequisites:No
Neil Pickering
Rob Morris
The Co-operative Group Limited
Ryan Leatham

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